Refund policy
Refund Policy
Thank you for shopping with us! We want you to love your purchase, but we understand that sometimes things don’t work out. Please read our refund policy below to ensure you’re fully informed about our process.
Eligibility for Refunds:
• We accept returns for items that are unused, unworn, and unwashed, with tags still attached within 30 days of the original purchase date.
• Sale or discounted items are not eligible for refunds, unless they arrive damaged or defective.
How to Request a Refund:
1. Contact Us: To start a return or exchange, please email us at [ Vettiworldwide@gmail.com ]
with your order number and reason for return.
2. Return Shipping: You will be responsible for paying for your own return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
3. Condition of Item: Items must be returned in their original, unused condition (including packaging) to be eligible for a refund.
Refund Process:
• Once your return is received and inspected, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method. Please note, your bank or credit card company may take additional time to process the refund.
Damaged or Defective Items:
If your item is defective or damaged upon arrival, please contact us immediately at [ Vettiworldwide@gmail.com ] with photos of the damage, and we will provide a full refund or exchange at no additional cost to you.
Exchanges:
If you would like to exchange your item for a different size or color, please initiate a return and place a new order for the preferred item. Exchanges are subject to product availability.
Thank you for supporting our brand! We’re here to help if you have any questions about our refund policy.